Siba Fuses

Marketing/Sales > Customer Survey

We measure the satisfaction of our customers to get even better!
Thank you for your trust in SIBA!

Customer Questionnaire

Thank you for your confidence and backing!

Which sector is your business? (multiple choice possible)
Plant engineering	Motor industry	Railway
Mining	Armed forces	Chemical industry
Electrical industry	Electronics	Trade
Engineering	Public service	Energy supply
Other

Which SIBA products do you use? (multiple choice possible)
HH High-voltage fuses	UR Ultra-rapid fuses for semiconductor protection	F Fuses to French Standards
NH Low-voltage fuses	G Miniature fuses for electronics	M Fuses for use on ships
V Fuses for special- applications	D D-Fuses	E Fuses to British Standards
AC Fuses to American/Canadian Standards	BB Fuses for mining

What product do you miss in our supplement?


General
How do you rate:		1=excellent to 5=unsatisfactory
completeness of our product range
clarity of our catalog
this Web Site
our performence on trade fairs
Sales
How do you rate:		1=excellent to 5=unsatisfactory
availability of our sales department
consulting in case of technical questions
clarity of our offer
speed of order confirmation
clarity of the invoices
our packings
price-performance ratio
Dispatch
How do you rate:		1=excellent to 5=unsatisfactory
delivery times of standard products
condition of the order delivered
delivery times of special products
meeting of quoted delivery time
correct delivery quantity of standard products
correct delivery quantity of special products
correspondence of ordered and delivered products
Quality and Environment
How do you rate:		1=excellent to 5=unsatisfactory
quality of SIBA products
handling of complaints
packing materials
enviromental compatibility of our products

Comments:


Customer Information
Company:	Name:	Department:
Address:	City:	State & Zip Code:
Phone:	Fax:	Email:

FTS 2002